No refunds unless we messed up item or size.

Priority shipping is only time from when we actually bring to post office and ship. All of our products are made to order to be environmentally friendly as possible and eliminate waste - please allow up to 4 weeks to receive your order.

Tracking information is sent when shipping label is created. Contact us if your package hasn't arrived after a few weeks from getting notification.

Email us asap for address changes and we shall see if we can accommodate.